SMAC Product ID

Problem

A product recall is affecting hundreds of batches sent to Nevada, New Mexico, and Utah. 

Solution

Instead of recalling all products in these 3 states, a recall list can be created within the SMAC Platform. When a customer scans the QR Code, they will be notified about the recall and provided instructions on how to return or dispose of the product. 

Problem

Once a product is sold, the Supplier / Distributor has no ability to interact with the end customer.  

Solution

The SMAC QR Code provides the capability to continue interaction/engagement between the end customer and the Supplier / Distributor. Customers can unlock gamification & rewards, geo-fenced offers & coupons, incentives, etc.  

Problem

Counterfeit inventory can be a significant problem for luxury goods and items in demand.

Solution

The SMAC QR Code integrated with your SCM / ERP system can provide a list of authentic products. When a customer scans the SMAC QR Code, they will be informed immediately if their product is authentic or counterfeit.  

Problem

Once a product is sold, the Supplier / Distributor loses the ability to track a product. 

Solution

The SMAC QR Code can extend the capability to track a product once purchased and can provide a geo-fence capability for customer offers. 

Problem

With a barcode, every user reads the same information from the barcode.

Solution 

Based on user accounts, roles, data/time, and location, users can be granted access to information specific to their needs. 

Problem

Once a product is sold to the end customer, the Supplier / Distributor no longer can track it.  

Solution

The SMAC QR Code provides the capability for a Supplier / Distributor to continue to track the product even after it is sold to the end customer.